How to respond to reviews using AI

Respond to Google reviews even more effectively with our AI-generated suggestions.

We are excited to announce the launch of our newest feature designed to optimize the management of your Google reviews: the AI-generated auto-reply. This innovation includes two key elements to facilitate and accelerate your interaction with customers.

Generate an AI response directly in our interface:

Now, every time a new Google review is posted, our app lets you generate an AI response. These responses are carefully crafted to reflect your company’s tone and values, ensuring consistency and impeccable professionalism in your interactions with customers.

You can review, edit and approve these suggestions directly in the app, saving valuable time while ensuring high-quality communication.

Automatic email response suggestion:

To make this feature even better, we’ve introduced an approval option right in our email notifications. You can publish the suggested answer to Google with just one click. If the suggestion doesn’t work for you, you’ll have the option to edit it and publish it once it’s perfect for you.